Free shipping + Returns/ Ships in 24h Learn more

0

Your Cart is Empty

Shipping Policy

Welcome to MarbiDesigns! We strive to provide our customers with a seamless and efficient shipping experience. Please read our shipping policy carefully to understand how we handle the delivery of your purchases.

Processing Time

  • Standard Processing: All orders are processed within 24 hours of payment confirmation.
  • Same-Day Shipping: Most items will be shipped on the same day they are ordered, provided they are in stock and the order is placed before 2 PM local time. Orders placed after this time will be shipped the following business day.
  • Custom Orders: Custom orders require additional time for processing. The exact processing time will vary depending on the complexity and specifics of the custom request. Customers will be notified of the estimated processing time when the order is placed.

Shipping Methods and Delivery Times

We offer a variety of shipping methods to meet your needs:

  • Standard Shipping: Delivery within 3-7 business days.
  • Expedited Shipping: Delivery within 2-3 business days.
  • Overnight Shipping: Next business day delivery for orders placed before 2 PM local time.

Please note that delivery times are estimates and do not account for potential delays caused by weather, customs, or other unforeseen circumstances.

Shipping Rates

Shipping rates are calculated based on the weight and dimensions of the items, as well as the shipping method selected. The total shipping cost will be displayed at checkout before you complete your purchase.

International Shipping

MarbiDesigns is pleased to offer international shipping to many countries. International shipping rates and delivery times will vary based on the destination country and shipping method selected. Please be aware that international shipments may be subject to customs duties and taxes, which are the responsibility of the recipient.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on the carrier’s website.

Shipping Restrictions

  • We do not ship to P.O. Boxes or APO/FPO addresses.
  • Certain items may be restricted from shipping to specific countries or regions due to local laws and regulations.

Delayed or Lost Shipments

If your order is delayed or lost, please contact our customer service team at support@marbidesigns.com. We will work with the carrier to locate your order and provide a resolution.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please notify us within 48 hours of delivery. Email our customer service team at support@marbidesigns.com with your order number and a description of the issue. We will arrange for a replacement or refund as appropriate.

Changes to This Policy

MarbiDesigns reserves the right to modify this shipping policy at any time. Changes will be posted on this page and will take effect immediately upon publication.

Thank you for shopping with MarbiDesigns! If you have any questions or need further assistance, please contact our customer service team.